Customer Service Representative

MENGLEMBU, Perak

Posted more than 30 days ago


Company:: SPEED LINE LOGISTIC (M) SDN BHD
Company Description:: SPEED LINE LOGISTIC are an established logistics service provider based at Ipoh City, Northern Region Malaysia. We cover all aspects of logistical management for Parcel Express, Air, Ocean, Road Freight and Warehouse & Distribution . We deliver smarter, faster, reliable and more flexible solutions for the customers throughout domestic, regional and international logistics business growth market. Our goal is to provide seamless, professional service at the most competitive rates. We seek to become our customers’ trusted partner and build long-lasting business relationships. We empowered by highly skilled and motivated employees, innovative services and global partners which are our key success factors. We provide integrated, flexible logistics solutions that address the unique, diverse needs of our customers. Our customers appreciate this approach. They call on us because we support them individually, with competent and dedicated people and because we take their business seriously. Friendliness, fairness and openness are all an important part of our business ethics; and the requirement for the long-lasting trust of our customers. We aim to earn this trust anew, everyday. Our success relies on our ability to provide a complete range of logistical services in a seamless manner that minimizes stress and constraint for our customers. This is made possible by a dependable, competitive and flexible approach to our work that allows us to stand out from our competitors.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Diploma
Gender:: Female
Age:: 23 to 31 years
Number of vacancies:: 2

Job Description

-RESOLVING CUSTOMER COMPLAINS ON DAILY BASIS
-ANSWERING AND REPLYING CUSTOMER QUERIES
-RESPONDING TO INCOMING AND OUTGOING EMAILS ON DAILY BASIS
-HANDLING ALL DOCUMENTATION - INBOUND AND OUTBOUND MANIFEST INCLUDING FILING
-POD UPDATES INTO SYSTEM ON DAILY BASIS