Customer Success Specialist (Taiwanese Speaking))
George Town, Penang
Posted today
- Company:
- Jobvet Malaysia
- Company Description:
- Jobvet Malaysia is a dynamic staffing and recruitment agency based in Kuala Lumpur, specializing in sourcing top talent from the APAC region, including Malaysia, the Philippines, Indonesia, Vietnam, Japan, Korea, and India. We provide tailored staffing solutions to meet the unique needs of businesses, ensuring they find the right candidates to drive their success. With a commitment to excellence and a deep understanding of the market, Jobvet Malaysia is your trusted partner in recruitment.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Diploma
- Gender:
- Any
- Age:
- 21 to 55 years
- Number of vacancies:
- 1
Job Description
Qualifications
Education Background:
- Bachelor’s Degree or at least a Diploma or equivalent in any discipline.
- Must have B2 level English Language proficiency (reading, writing, speaking, and aural comprehension) .
Work Experience
- Minimum of 6 months of work experience in customer support in any industry.
- Fresh graduates are welcome with degrees in English with Communication, English for Professionals, Mass Communication, or any related field.
- Call centre experience is advantageous but not mandatory.
- Must be able to read, write, and speak in Taiwanese.
Required Interpersonal Skills
- Customer service orientation
- Focus on customer results/solutions
- Customer expectations management
- Active listening skills
- Ability to handle queries and objections professionally
Technical Skills
- Minimum typing speed of 40 words per minute with a 90% accuracy score.
- Computer literate and fully conversant with Microsoft Windows and Microsoft Office.
- Salary:
- 10.000,00 MYR Monthly