Reservation Assistant
Georgetown, Penang
Posted more than 30 days ago
- Company:
- HOTEL SENTRAL SEAVIEW PENANG SDN BHD
- Company Description:
- This contemporary beachfront hotel is 4 km from the street food outlets on Persiaran Gurney and 15 km from Taman Negara Pulau Pinang national park. Sophisticated rooms with hardwood floors provide free welcome drinks and Wi-Fi. All have flat-screens, safes, minifridges, and tea and coffeemaking facilities, while studios add sitting areas and balconies with strait views. Suites include separate living rooms with sofas. Room service is available. There's a convenience store and a vibrant cafe with a terrace, in addition to an outdoor pool featuring views of the strait. Meeting facilities and a business centre are available.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Primary School
- Gender:
- Any
- Age:
- 18 to 39 years
- Number of vacancies:
- 1
Job Description
Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type.
Accommodate and document special requests
Answer questions about property facilities/services and room accommodations.
Follow proper escalation procedures when addressing guest concerns.
- Salary:
- 1.500,00 MYR Monthly