Junior IT

Junior IT
Permanent Position
MYR 2500 - MYR 3000
Job Description

Duties & Responsibilities
• Provide remote and onsite support of IP telephony, network, and data systems, and manage the ongoing maintenance of those systems.
• Assist with troubleshooting support tickets escalated from Tier 1 Support including diagnosis of hardware and software issues.
• Phone system and network administration and programming.
• Participate in Telephone/Data system design meetings; work with Engineering, end users, and other internal and external groups to understand the project requirements and meet deadlines.
• Ensuring the development of documentation, including appropriate policies and procedures for all aspects of VoIP network
• Able to troubleshoot with the Network team on network issues related to VOIP technologies
• installation, administration, operation, trouble diagnosis and maintenance of VoIP, unified communications and call center equipment for major relocation actions.
• Perform other duties as assigned.

Job Requirements
• Minimum Diploma in IT or equivalent professional certificate.
• At least 6 month of working experience in the IT-related field will be added advantage.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Ability to manage and prioritize multiple problems and issues
• Responsible and team play.
• Be a self-learner, a team player, and able to work in a different environment
• Basic technical knowledge in Windows-based operating systems, Microsoft products, servers, switches, security systems, and structured cabling, and other general applications.
• Proactive working attitude, result-oriented and independent.
• Full-Time/contract position and possess own transport
• Communicate fluently in English and Bahasa Malaysia
• Product training will be provided

Salary : RM 2500 - RM 3000
Working hours : Mon - Fri 9.00am to 6pm
Basic Salary + EPF/ Socso / Eis