Customer Care

KLANG, Selangor
Posted more than 30 days ago
Logo AMT PC DISTRIBUTORS SDN BHD
Company:
AMT PC DISTRIBUTORS SDN BHD
Company Description:
AMT Group of Companies is a leading distributor for IT and IT related products and components in Malaysia. We have begun operation in Year 1995 and officially registered and incorporated in Year 1998. Carrying more than 25 brands as distributor in Malaysia; Including IT components and peripherals, PC accessories, input devices, networking, power related products, audio visual equipment, print, TV, CCTV and software.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Upper Secondary School
Gender:
Female
Age:
25 to 50 years
Number of vacancies:
1

Job Description

. Professionally handling incoming requests from customers and ensure issues are resolved both side
2. Efficiently gather customers information and fulfill customers need
3. Educate the customers on how applicable warranty can be claimed.
4. Conduct necessary testing, troubleshooting and repairing for the warranty items.
5. Troubleshoot customers issues.
6. Maintain and balance between company policy and customer benefit in decision making. Handles issues in
the best interest of both customer and company.
7. Responsible for compiling customer records in and out.
8. Ability to work positively with a range of people with different ideas and perspectives.
9. Leadership and responsibility towards task.
Salary:
3.000,00 MYR Monthly