Homestay Operator Cum Maintenance Technician
Kuala Lumpur, Kuala Lumpur
Posted more than 30 days ago
- Company:
- Iroom Living Sdn Bhd
- Company Description:
- IRoom Living Sdn Bhd, headquartered in the vibrant city of Kuala Lumpur, Malaysia, takes pride in its distinguished legacy of over two years as a premier room rental company. Boasting a diverse portfolio of more than 400 meticulously curated rooms scattered across the dynamic landscape of Klang Valley, iRoom stands as a beacon of convenience for young working professionals and students alike. With a strategic focus on prime locations, iRoom Co-Living is the brainchild of visionary founders who harbored a dream for the younger generation to attain their ideal living spaces within dormitories or in proximity to work hubs. This dream extends beyond mere accommodation; it envisions these spaces as sanctuaries, fostering a conducive environment for stress release among the youth. At iRoom, we believe in transforming living spaces into personalized havens, where dreams are nurtured, and the journey of the younger generation is supported with comfort and convenience. Welcome to iRoom Living, where we redefine co-living for a new era. Mission Statement At iRoom Living, our mission is to provide a transformative living experience, offering not just accommodation but personalized havens that nurture dreams. We are dedicated to creating spaces that promote well-being, community, and stress-free living. Vision Our vision is to be the preferred choice for the younger generation seeking ideal living spaces in dormitories or nearby workspaces. We aim to set new standards in co-living, fostering environments that support the personal and professional growth of our residents. Working Culture at iRoom Living Sdn Bhd • Collaborative and Inclusive Environment • Emphasis on Work-Life Balance • Continuous Learning and Development Opportunities • Open Communication Channels • Diverse and Supportive Team Benefits of Working at iRoom Living Sdn Bhd • Competitive Compensation Packages • Health and Wellness Programs • Flexible Work Schedules • Career Development and Training Opportunities • Vibrant and Inclusive Work Environment Promotion Opportunities at iRoom Living Sdn Bhd We are committed to the growth of our employees, offering clear pathways for career advancement. Our performance-based promotions ensure that dedicated individuals have the opportunity to climb the career ladder within our organization. Join Us Today Embark on a rewarding career with iRoom Living Sdn Bhd. Explore our job vacancies, discover exciting career opportunities, and apply now to become a part of our dynamic team. Join us in redefining co-living for a new era. Your dream room and fulfilling career await!
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Lower Secondary School
- Number of vacancies:
- 8
Job Description
Requirements :
-Experience Level 1-3 years
-Previous experience in hospitality, hotel management, maintenance, or a related field preferred.
-Excellent communication and customer service skills, with a focus on guest satisfaction.
-Own transport
Responsibility :
Operations Management:
-Oversee the day-to-day operations of the homestay facility, ensuring smooth functioning of all aspects.
-Greet guests upon arrival, facilitate check-in/check-out processes, and provide assistance throughout their stay.
-Coordinate with housekeeping staff to ensure cleanliness and tidiness of rooms and common areas.
-Respond promptly to guest inquiries, concerns, and requests, striving to provide exceptional customer service.
-Handle reservations, including processing bookings, updating availability calendars, and confirming reservations.
-Maintain accurate records of guest information, payments, and transactions for efficient management.
Maintenance and Repair:
-Conduct routine inspections of the property to identify maintenance needs and prioritize tasks accordingly.
-Perform minor repairs and troubleshooting on equipment, appliances, plumbing, electrical systems, HVAC, and other facilities.
-Coordinate with internal / external contractors for major repairs and renovations, ensuring timely completion and quality workmanship.
-Monitor and maintain inventory of maintenance supplies and equipment, replenishing as needed.
-Implement preventive maintenance measures to prolong the lifespan of assets and minimize downtime.
-Adhere to health and safety regulations, ensuring a safe environment for guests and staff.
New Unit Setup:
-Assist in setting up new homestay units, including furniture assembly, installation of appliances, and decorating interiors.
-Coordinate with suppliers and vendors to procure necessary furnishings, equipment, and supplies for new units.
-Conduct inspections to ensure that new units meet quality standards and are ready for guest occupancy.
-Collaborate with the management team to develop strategies for marketing and promoting new units to potential guests.
-Guest Satisfaction and Experience Enhancement:Implement strategies to enhance guest satisfaction and improve overall guest experience.
-Address any issues or complaints from guests promptly and professionally, striving for swift resolution.
-Solicit feedback from guests to identify areas for improvement and implement necessary changes.
-Proactively anticipate guest needs and provide personalized assistance to enhance their stay.
Benefits
-EPF/SOCSO/EIS
-Annual Leave
-Medical and Hospitalisation Leave
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