Customer Service
Shah Alam, Selangor
Posted more than 30 days ago
- Company:
- Asia Forwarding Services Sdn. Bhd.
- Company Description:
- We are a company providing freight forwarding services in Shah Alam, Selangor. We value transportation on a strategic level to help you reach your specific business goals and objectives. With our customized solutions, Asia Forwarding Services delivers a plan that fits your needs. By focusing on people, safety, innovation, service, and building a legacy through our dedicated support staff and drivers, Asia Forwarding Services opens up new markets with our Strategic Transportation Centers across the country.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Upper Secondary School
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
-To coordinate with Overseas agent on the shipment consolidation by Air & Ocean.
-To coordinate with Operations department to ensure clients shipments arrive and are delivered on time.
-Responsible and resolve for customers’ queries follow-up and processing.
-Identify customers' needs, clarify information, evaluate problems raised by customers, and provide comprehensive answers and appropriate solutions.
Job Requirements:
-Able to read, write and understand Mandarin (Mandarin speaker - as they would need to communicate with our client from China)
-Technical proficiency with MS applications (Outlook, Excel, Words)
-At least 1 year of customer service experience. Fresh graduate are encourage to apply.
-Excellent presentation skills and communication skills.
-Good team player and responsible person.
- Salary:
- 2.800,00 MYR Monthly