Receptionist and Administrative Assistant
Kuchai Lama, Kuala Lumpur
Posted today
- Company:
- Homeosteo Health Care Centre
- Company Description:
- Specialises in Internal Medicine and Tendon ,Joint, Muscle Management. One Stop Rehabilitation Centre
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Diploma
- Gender:
- Female
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
- Front Desk and Customer Service
- Greet and welcome visitors, clients, and vendors.
- Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel.
- Provide accurate information about the company’s services and respond to customer inquiries.
- Administrative Support
- Maintain an organized and tidy front desk area.
- Manage appointment scheduling and coordinate meetings for staff.
- Handle incoming and outgoing mail and packages.
- Order and maintain office supplies as needed.
- Payment Handling
- Process customer payments, including cash, credit card, and other payment methods.
- Maintain accurate financial records and daily transaction logs.
- Reconcile cash register at the end of the day.
- Customer Relations
- Address customer complaints and provide suitable solutions in a timely manner.
- Assist in maintaining customer records and update information as needed.
- Communication and Coordination
- Liaise with other departments to facilitate communication and ensure smooth operations.
- Assist with the onboarding of new employees in familiarizing them with office procedures.
Requirements:
>Previous experience in customer service or administrative roles.
>Excellent verbal and written communication skills.
>Strong organizational and multitasking abilities.
>Familiarity with office equipment and basic bookkeeping procedures.
>Proficient in Microsoft Office (Word, Excel, Outlook).
>Ability to handle cash transactions with accuracy.
If you are a detail-oriented person with a passion for customer service and administration, we encourage you to apply.