IT Intern

Job Title: IT Intern
Years of working experience: 0 to 1 year
Job Type: Internship
Work-Mode: On-Site
Location:5-4-6 Hunza Complex, Jalan Gangsa, Greenlane Heights 11600 Penang
Salary: RM 350.00
Qualification: Diploma 
Period of internship: Minimum 3 months

Diploma in Administration/Business Management or any related field
Minimum 3 months
Need to be Punctual to work
Basic understanding of hardware components, operating systems (Windows, Linux), and networking fundamentals.
Familiarity with Microsoft Office Suite, database management tools, and any relevant IT software.
Good verbal and written communication skills to effectively assist users and collaborate with the IT team.
Assist in troubleshooting hardware and software issues for end-users.
Provide support for setting up new devices, including computers, printers, and mobile devices.
Respond to help desk tickets and assist in resolving technical problems promptly.
Assist in the installation and configuration of software and updates across the network.
Monitor system performance, assist with backups, and ensure the functionality of critical applications.
Support network monitoring to ensure optimal connectivity and security.
Assist with data entry and management of company databases.
Help ensure data integrity, perform data backups , and assist in database optimization tasks.
Maintain records of IT issues, resolutions, and system configurations.
Assist in creating and updating internal documentation for technical processes and procedures.
Enthusiastic about technology and willing to learn new skills.
Ability to work well in a collaborative environment.
Focused on accuracy and thoroughness in technical tasks.
Ability to handle changing priorities and new challenges in a fast-paced environment.

职位名称: IT 实习生

工作经验: 0至1年

职位类型: 实习

工作模式: 现场

工作地点: 槟城11600 Greenlane Heights, Jalan Gangsa, Hunza Complex 5-4-6

薪资: RM 350.00

资格: 文凭

实习期: 最少3个月

职位要求:

行政管理、商务管理或相关领域的文凭
最少3个月的实习期
工作需准时
基本了解硬件组件、操作系统（Windows、Linux）以及网络基础知识
熟悉 Microsoft Office 办公软件、数据库管理工具和其他相关的IT软件
良好的口头和书面沟通能力，能够有效地协助用户并与 IT 团队合作
工作职责:

协助为终端用户解决硬件和软件问题
提供新设备的支持，包括计算机、打印机和移动设备的设置
处理帮助台请求并协助快速解决技术问题
协助安装和配置网络上的软件和更新
监控系统性能，协助进行备份，并确保关键应用程序的正常运行
支持网络监控，确保最佳的连接性和安全性
协助公司数据库的数据输入和管理
确保数据的完整性，进行数据备份并协助数据库优化任务
记录 IT 问题、解决方案和系统配置
协助创建和更新内部技术流程和程序的文档
个人素质:

对技术充满热情，愿意学习新技能
能够在协作环境中工作良好
注重技术任务的准确性和细致性
能够在快节奏的环境中处理变化的优先事项和新挑战