Customer service executive
KLANG, Selangor
Posted yesterday
- Company:
- ADVANCE CHAMPION EXPRESS SDN BHD
- Company Description:
- Advance Champion Express Sdn Bhd has grown into a leading logistics and freight forwarding company in Malaysia. With decades of experience, we specialize in providing comprehensive, door-to-door logistics solutions tailored to meet the unique needs of our clients. Our services encompass air and sea freight, haulage, land transportation, courier services, customs brokerage, and professional consultation, ensuring that your cargo reaches its destination safely, on time, and at a competitive cost. At Advance Champion Express Sdn Bhd, we are more than just a freight forwarder; we are your reliable partner in navigating the complexities of global logistics.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Diploma
- Number of vacancies:
- 2
Job Description
Key Responsibilities
Handle customer inquiries and provide timely updates on shipment status
Coordinate with internal teams and external partners (e.g., shipping lines, transporters, customs brokers)
Prepare and manage shipping documentation (BL, AWB, invoices, etc.)
Resolve any service issues or delays with professionalism
Maintain accurate records in the system
Ensure smooth communication and follow-up with clients from booking to delivery
- Salary:
- RM 2,600.00 Monthly