Technical Support Officer
Bangsar, Kuala Lumpur
Posted today
- Company:
- JST ERP SOFTWARE (MALAYSIA) SDN. BHD.
- Company Description:
- JSTERP is a sub-brand of JUSHUITAN Network Technology Co., Ltd. ("聚水潭"). Founded in 2014, Jushuitan is a leading software as a service (SaaS) provider in China. We offer a SaaS portfolio for e-commerce sellers, with SaaS ERP (a combination of order management system (OMS) and warehouse management system (WMS)) as our core product. We have partnered with almost all popular e-commerce platforms and have provided online sellers with comprehensive digital solutions and various SaaSproducts.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Upper Secondary School
- Number of vacancies:
- 1
Job Description
(Hybrid - not required to be in the office everyday)
Location: Bangsar, Kuala Lumpur
Salary: Basic RM 2500 - RM 3500 + (Based on experience) + performance commission (monthly salary can up to RM 8 - 10K+)
Job Responsibilities:
- Conduct on-site research and planning at clients warehouses
- Communicate with clients to understand and analyze system requirements
- Provide online support and after-sales services
- Deploy, configure, and troubleshoot system setups
- Offer user training and system operation guidance
Requirements:
- Candidates with experience in Customer Service, ERP, WMS, or warehouse/logistics system implementation are preferred. (Fresh Graduates/no experience are also welcome to apply)
#On-the-job training will be provided regardless of experience
- Salary:
- RM 3,000.00 Monthly
