Technical Support / Field Technician

Section 26, Shah Alam, Selangor

Posted 21 days ago


Company:: WISERF TECHNOLOGIES SDN BHD
Company Description:: WISERF Technologies Sdn Bhd brings a fresh and innovative approach to library system development. We specialized in library security system projects, the company concentrates on providing technically proficient and system engineering experts, products and services to mostly libraries in the regions.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Certificate (Technical/Vocational)
Number of vacancies:: 1

Job Description

- To be the main role to success every RFID project implementation, including installation of system hardware and related applications by providing technical support, consultation to the end users.
- Responsible in 1st level support and report to superior
- Contribute in system design for product enhancement as well as easier for support
- Involves in RFID and security system project implementation planning
- Responsible to provide after-sale technical supports to all project still under warranty and maintenance service subscribers
- To trace and track system issues reports and conduct remote and/or onsite support based on SLA policy.
- With strong interest and knowledge in system assemble, install, testing including electrical and electronic parts assemble, wiring, equipment appliances, apparatus and fixtures by using hand tools and power tools.
- To prepare a proposal and conduct training to customers.