Front Office Assistant

Georgetown, Penang
Posted more than 30 days ago
Logo HOTEL SENTRAL SEAVIEW PENANG SDN BHD
Company:
HOTEL SENTRAL SEAVIEW PENANG SDN BHD
Company Description:
This contemporary beachfront hotel is 4 km from the street food outlets on Persiaran Gurney and 15 km from Taman Negara Pulau Pinang national park. Sophisticated rooms with hardwood floors provide free welcome drinks and Wi-Fi. All have flat-screens, safes, minifridges, and tea and coffeemaking facilities, while studios add sitting areas and balconies with strait views. Suites include separate living rooms with sofas. Room service is available. There's a convenience store and a vibrant cafe with a terrace, in addition to an outdoor pool featuring views of the strait. Meeting facilities and a business centre are available.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Diploma
Number of vacancies:
1

Job Description

Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests’ needs, and resolving their problems and complaints.
Operating IFCA system and assisting with enquiries.
Assisting with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Performing duties on a daily checklist.
Salary:
1.500,00 MYR Monthly

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