SVIP Customer Service

Kuala Lumpur, Kuala Lumpur
Posted 8 days ago
Company:
Visage
Company Description:
We at Visage are able to successfully cater To The Recruitment And Staffing Requirements Of different industries Sector From Onshore To Offshore Locations. We Take Special Care Of industry like manufacturing, medical equipment, electronic consumption, social entertainment, etc. Executive Search Visage That Help Clients Reduce Cost And Time Associated With Hiring The Right Talent. We Understand That Human Resource Is The Pivotal Element In Success Of Any Business, Thus Our Focus Is On Finding Right Candidates Who Can Contribute To Our Client’s Success. Payroll Management & Staffing Our Comprehensively Vetted Recruitment Process Over 10 Years In The Industry Has Equipped Us To Recruit The Right Candidates For Your Company.
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor's Degree
Gender:
Female
Age:
25 to 26 years
Number of vacancies:
1

Job Description

• Maintain good relationship with SVIP users. Analyze and understand user’s preference and promote them with suitable strategy/events to boost recharge
• Follow up SVIP users inquiries and provide good service to solve issues in app. Increase user engagement and their monthly recharge amount
• Look on competitive apps events/policies and recruit spenders from other apps
• Maintain a database with up-to-date SVIP users information. Do regular data analysis of their recharge and create follow up strategy

Requirements:
• Familiar with live streaming app. Have good connections with spenders. Previous working experience in live streaming app is preferable
• Good service mindset to create customer engagement
• Good at data operation, such as Excel and Google Spreadsheet
• Self-motivated, highly-responsible. Good analytical thinking and communication skills