Part Time Customer Service Administrator
Johor Bahru, Johor
Posted 9 days ago
- Company:
- Swish Swimming
- Company Description:
- Swish Swimming is a boutique swim school in Dempsey Hill, Singapore. We’ve grown rapidly since 2015, attracting a diverse community of local and expatriate residents. Our team of passionate coaches from varied backgrounds brings a fresh perspective to swimming instruction. We embrace individuals without prior swimming or coaching experience who are passionate about teaching and inspiring others. Join us and be part of a dynamic team dedicated to empowering individuals and fostering a love for swimming.
- Contract Type:
- Part Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Certificate (Technical/Vocational)
- Number of vacancies:
- 1
Job Description
Welcome to Swish! Swimming, a boutique swim school originally founded in Singapore and now proudly expanded into Setia Eco Gardens, Johor! Known for our exceptional swim programs for infants and young children, we’re bringing the same trusted Swish! experience to families in Malaysia.
Our team is fun, multicultural, and all about creating a positive, supportive work vibe. We’re proud of our strong foundation, even during COVID, we kept our full team together. That’s the kind of workplace you’re stepping into.
Now, we’re on the lookout for a friendly, proactive, and organized Customer Service star to join the wave of growth at our new Johor branch!
What to Expect:
We’ll provide full training, no worries if you’re new to swim school systems. What matters most is your attitude.
Introduction:
As our Customer Service Administrator, you’ll be the go-to for new and existing clients, in person, by phone, email, or WhatsApp. You’ll spend most of your time on the pool deck, assisting with enquiries, managing class coordination, and supporting families on-site.
Your warm, professional presence will help every family feel supported and welcome.
Required Skills/Abilities:
Strong verbal and written communication skills
Customer service-oriented, with a warm and professional approach
A dependable team player with a strong work ethic
Confident and comfortable communicating with clients across phone, email, WhatsApp, and in person
Able to coordinate efficiently between coaches and clients
Excellent at scheduling, task management, and staying organized
Skilled at multitasking and prioritizing in a fast-paced environment
Proficient with Microsoft Office, Google Suite, and comfortable learning scheduling software
Reliable and able to work independently or under pressure with accuracy and efficiency
Education & Experience
Minimum of 3 years’ experience in an office or administrative support role
Job Type: Part-time
Pay: RM20.00 per hour
Benefits:
Opportunities for promotion
Professional development
Schedule:
Weekend jobs
Experience:
Customer service: 3 years (Preferred)
- Salary:
- RM 20.00 Hourly
