Mandarin Speaker - Customer Service (Work From Home)

Sentral Malaysia, Kuala Lumpur

Posted 21 days ago


Company:: Opeyemi HR
Company Description:: Ope HR is a dynamic and innovative organization dedicated to delivering exceptional products and services. We foster a collaborative and inclusive work environment that encourages creativity, growth, and excellence. Our mission is to provide top-notch solutions that exceed our clients' expectations. We're committed to hiring talented and passionate individuals who share our vision and values. Join our team and contribute to our mission. We offer a challenging and rewarding career, opportunities for growth, and a supportive work environment.
Contract Type:: Remote
Experience Required:: 2 years
Education Level:: Bachelor's Degree
Number of vacancies:: 20

Job Description

Vacancy: Mandarin Speaker - Customer Service (Work From Home)

Location: Kuala Lumpur Sentral, Malaysia

Total Salary: RM3,800

Joining Date: July 2025

Headcount: 20

Shift: 24/7 Rotational Shift

Education: SPM holder and above

Work Setup: Work from home policy after 3 months of onboarding. Double pay for public holidays.

Responsibilities:

- Provide quality customer service via chats
- Resolve order-related problems
- Coordinate with customers, vendors, and riders

Requirements:

- 1+ year of customer service experience
- Customer-centric commitment
- Basic English communication skills
- Well-versed in Mandarin
- Ability to work on rotational shifts