Location:
Malaysia, Kuala Lumpur
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Diploma
Salary:
10.500,00 MYR /
Monthly
Job Description
Respond to customer queries via phone, email, and chat
Understand and resolve issues quickly and professionally
Provide accurate information and timely follow-up
Maintain customer privacy and adhere to data protection policies
Meet performance targets in quality, productivity, and satisfaction
Contribute to a positive team culture and continuous improvement
Proficient in Japanese and English (spoken and written)
Minimum 1 year of experience in a customer-facing role
Completed education: SPM / Diploma / Degree
Excellent communication and interpersonal skills
Quick learner with strong problem-solving abilities
Comfortable with shift-based work schedules
Rotational shifts (5 working days, 2 rest days)
Completed education: SPM / Diploma / Degree
Understand and resolve issues quickly and professionally
Provide accurate information and timely follow-up
Maintain customer privacy and adhere to data protection policies
Meet performance targets in quality, productivity, and satisfaction
Contribute to a positive team culture and continuous improvement
Proficient in Japanese and English (spoken and written)
Minimum 1 year of experience in a customer-facing role
Completed education: SPM / Diploma / Degree
Excellent communication and interpersonal skills
Quick learner with strong problem-solving abilities
Comfortable with shift-based work schedules
Rotational shifts (5 working days, 2 rest days)
Completed education: SPM / Diploma / Degree
Number of vacancies:
3
Company Description
GrowthFn specialises in staffing, recruitment, and consulting services, particularly within IT and HR. Their recruitment focus spans sectors such as IT, manufacturing, telecom, retail, infrastructure, and renewable energy
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