Travel Center Executive ( Mandarin and Cantonese Speakers Only)

Ara Damansara, Kuala Lumpur

Posted 6 days ago

Company:: JP Caliber Sdn Bhd
Company Description:: JP Caliber is a Malaysian incorporated organization establish organization which has won investors who support the growth of Malaysian companies towards building talent pipeline of opportunities and supporting our establish clients with Technology infrastructure . JP Caliber is specialized in Tech and Digital, Finance and Functional Support roles. At JP Caliber we understand that the only way to stay ahead of your competitors and the importance of building a fantastic culture of an organization is build upon hiring the right talent. Our consultant help bridge the right talent , provide HR solutions and also career counseling . Our team is highly experience individuals who is definitely passionate in providing HR Solutions as they have many year of experience . Our customer satisfaction is top priority as we build a brand of excellence.
Contract Type:: Contract
Experience Required:: No Experience
Education Level:: Upper Secondary School
Gender:: Any
Age:: 18 to 60 years
Number of vacancies:: 10

Job Description

RESPONSIBILITIES:
• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.
• To exceed customers' expectation in terms of customer service & accurate information.
• To be able to provide information related to travel and tours for customers' convenient traveling.

REQUIREMENTS:
• Required language(s): Cantonese & Mandarin
• Minimum 1 year of working experience in the service industry will be an added advantage for this position
• Fresh graduates from Tourism & Hospitality who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
• Candidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)
• Applicant must be willing to work in Ara Damansara, Petaling Jaya

SALARY & BENEFITS:
• 5 working days in a week
• Rest & relax area
• Quarterly staff recognition and appreciation
• High OT allowances
• We provide free shuttle service for Ara Damansara LRT station based on selected schedule.

CAREER PROSPECT:
• Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.
• IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

We provide shuttle service for Ara Damansara LRT station based on selected schedule.