Sales Executive (Johor Bahru)

About the role
We are seeking a driven and ambitious Sales Executive to join our team in Johor Bahru. As a full-time Sales Executive, you will be responsible for driving sales and growth for AVERTON SDN. BHD. in the local market. This exciting role offers the opportunity to work in a dynamic and collaborative environment, with excellent prospects for career development.

What you'll be doing
Sales Development and Client Engagement
- Identify new business opportunities and reach out to potential clients, including interior designers, architects, contractors, and homeowners.
- Schedule and conduct appointments and presentations with prospects to showcase product options and solutions, aiming to expand the customer base and drive sales.

Customer Service and Product Guidance
- Greet and assist customers in-store, understanding their needs to guide them in finding the ideal flooring or wall paneling solutions.
- Offer personalized advice and recommendations to help customers make informed choices, supporting them throughout the selection process.
- Follow up with client’s post-consultation, ensuring any additional questions or needs are met to maintain high levels of customer satisfaction.

Sales Strategies and Outreach
- Conduct cold calls to reach potential clients, maintain ongoing communication, and build relationships that foster long-term sales growth.
- Proactively follow up on leads, providing additional product details, pricing, and other relevant information to encourage conversions.
- Address customer complaints with empathy and professionalism, ensuring a positive experience and a timely resolution to maintain customer trust.

Project Coordination and Installation Support
- Collaborate closely with installation teams to ensure seamless coordination and scheduling for customer projects.
- Conduct site visits to take measurements and confirm details, enabling accurate product selection and customized solutions for each client.
- Oversee site coordination with installers, ensuring product installation aligns with customer expectations and timelines.

Operational Excellence and Target Achievement
- Manage timely delivery of products and services, coordinating logistics to guarantee that project schedules are met.
- Consistently work to achieve personal and team sales targets, contributing to the company’s overall growth and success.
- Keep track of sales records, customer interactions, and progress towards goals, providing regular reports to management.

What we're looking for
- Candidate must possess at least a SPM/Diploma, Advanced/Higher/Graduate Diploma, bachelor’s degree, Post Graduate Diploma, Professional Degree, or equivalent.
- Proven experience in sales, preferably in flooring, wall paneling, construction, or related industries.
- Required language(s): English, Bahasa Malaysia, Mandarin (added advantage)
- Must be self-motivated, proactive, willing to learn, result oriented and able to work independently with minimum supervision.
- Strong critical thinking and problem-solving abilities are essential.
- Proficiency in negotiation skills is required.
- Fresh graduates are encouraged to apply.
- Possess own transport

What we offer
At AVERTON SDN. BHD., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits including:
- Attractive commission & remuneration package
- Team-building activities and social events to foster a positive work culture
- Flexible work arrangements to support work-life balance
- Annual company trip