Sales & Customer Service UNIFI Kiosk

Setapak, Kuala Lumpur
Posted more than 30 days ago
Company:
Bigeast Mission Sdn. Bhd
Company Description:
Bigeast Mission Sdn Bhd, incorporated in year 2007 involves in the information technology business solution, to sell, distribute and promote telecommunication products and services at a high level of standard.
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Upper Secondary School
Number of vacancies:
2

Job Description

- Attend and respond to customers walk in to UNIFI kiosk to learn about and address their needs, complaints, or other issues with TM UNIFI services.
- Recommend packages of services to customers by collecting customer information and analysing customer needs.
- Process orders through online portal, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
- Attending and responding efficiently and accurately to walk in customers, explaining possible solutions, and ensuring that customers feel supported and valued.
- Prepare sales and follow-up reports daily and monthly through Microsoft Excel and Word.
- Take payment on Utilities Bill Payment from customers.
- Act as the company gatekeeper, attempt to persuade customer to reconsider cancellation.
Salary:
1.700,00 MYR Monthly

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