Senior Content Specialist ( Mandarin Speaker )

Old Klang Road, Kuala Lumpur

Posted 28 days ago


Company:: BrainHunters
Company Description:: Brainhunters, a leading Recruitment Company in Malaysia, excels in finding the right talent for businesses. Our skill in aligning seasoned professionals with ideal roles helps companies flourish with top-notch teams. We’re adept at navigating the dynamic Malaysian job market, expertly pairing businesses with candidates who are skilled and culturally fit for the organization. As a prominent Recruitment Firm Malaysia, Brainhunters is committed to providing tailored recruitment solutions. Our specialized approach caters to individual client requirements, ensuring a smooth and efficient hiring process. Our team is dedicated to meticulously searching and placing the perfect candidates, benefiting businesses and job seekers. Our vast network and industry knowledge enable us to offer superior recruitment services throughout Malaysia.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor's Degree
Number of vacancies:: 2

Job Description

Key Responsibilities:

Optimize FastTrack CRM by creating content that enhances customer experience and performance.
Develop effective content strategies to boost performance and improve customer retention.
Collaborate with teams to create tactical content for emails, notifications, SMS, and WhatsApp.
Assist in providing content guidelines to support Business and Operations teams.
Analyze and optimize content and communication channel performance.
Provide leadership and guidance to foster a culture of knowledge-sharing through effective communication and documentation.

Requirements:
Degree level or above. Proficient in English, Chinese (verbal, written & read).
Minimum 2 years experience working in the same company.
Proven experience in SEO and/or developing content strategy in the IT/digital product or similar industry.
Fast learner and good project management.
Strong analytical skill, data-driven in decision making.
Result-oriented with strong problem-solving skills.