Finance Administrative Assistant
Subang Jaya, Selangor
Posted 9 days ago
- Company:
- Multihexa Sdn Bhd
- Company Description:
- Multihexa Sdn Bhd is a fast-growing toy importer and distributor in Malaysia committed to bringing joy and creativity to children. Founded in 2019, Multihexa started with a simple yet powerful mission: to bring high-quality, innovative and safe toys to children everywhere at the best value. Since then, we’ve come a long way, steadily growing into a trusted category leader in toy import and distribution.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Upper Secondary School
- Number of vacancies:
- 1
Job Description
- Receive and process customer orders via email, phone, or online platforms.
- Validate order details including pricing, stock availability, and delivery timelines.
- Enter accurate data into ERP or order management systems.
Coordination & Communication:
- Coordinate with warehouse, logistics, and sales teams to ensure timely order fulfillment.
- Communicate with customers regarding order status, delays, or issues.
- Resolve discrepancies or complaints in a professional and timely manner.
Documentation & Reporting:
- Generate invoices, delivery notes, and other shipping documents.
- Maintain updated records of orders, payments, and customer interactions.
- Prepare daily, weekly, and monthly reports on order processing status.
System Management:
- Work with ERP systems (e.g., SAP, Oracle, Tally, Zoho, etc.) for order processing.
- Ensure accuracy of data input and regular system updates.
Customer Service:
- Provide post-sales support to customers.
- Handle returns, replacements, and refunds as per company policy.
- Maintain positive relationships with customers to ensure repeat business.
- Salary:
- RM 2,500.00 Monthly
