Live and Content Moderator

Job Responsibilities:
- Participate in managing live streaming sales on Shopee, Lazada and TikTok.
- Monitor and ensure a smooth daily livestreaming session for all accounts.
- Responsible for the installation, adjustments and improvement of the whole livestream setup, scenes and equipment.
- Manage and maintain livestreaming equipment (camera, microphone etc.).
- Communicate any technical issues to live hosts promptly.
- Keep yourself well-versed in the platform’s moderation tools and regularly update your knowledge.
- Ensure all necessary platform moderation tools (flash sale, campaign etc.) are configured and ready to use.
-Stay informed on the platform's rules and guidelines and regularly update your knowledge.
- Monitor and analyze live streaming data and develop strategies for improvement.
- Monitor and evaluate live hosts’ performance proactively and provide feedback to live hosts to improve their performance from time to time.
-Gather and relay viewer feedback to help improve future streams.
- Develop strategies for handling specific issues encountered during the stream.
- Plan for upcoming events or special streams.
- Keep updated with trending videos and plan video content accordingly.
- Create a consistent stream of new video content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits.
- Prepare necessary and effective copywriting for livestream and video posting.
- Propose new ideas and concepts for livestreaming and video content.
- Participate in any campaigns, promotions, online marketing and media as required.
- Participate in brainstorming for each campaign, promotions, photoshoot & marketing plan.
- Manage TikTok account including replying messenger, direct message (DM) or comment from customers.
- Assist superior as required.
- Do any ad hoc tasks as assigned.

Job Requirements:
- Preferable at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
- Working experience in fashion industry will be added advantages
- Knowledgeable in social media.
- Possess excellent planning skills, presentation skills and communication skills. Good in written and verbal English & Malay
- Ability to think out of the box and express creativity
- Positive attitude and willingness to engage in hands-on execution

Benefits
- Additional leave
- Insurance & Medical coverage
- EPF & SOCSO/EIS
- Free meal provided once a month
- Company trip & staff activities
- Yearly bonus & increment