Customer Service Assistant

Klang, Selangor
Posted today
Logo Actions Logistics (M) Sdn Bhd
Company:
Actions Logistics (M) Sdn Bhd
Company Description:
Actions Logistics (M) Sdn Bhd is an international freight forwarding company based in Port Klang, Selangor. Established in 2014, we provide a full range of logistics services including customs clearance, sea and air freight, haulage, transportation, marine insurance, and packaging solutions to support our customers' import and export needs. We are a small but dedicated team that believes in working together like a family. At Actions Logistics, we value every team member’s contribution, and we always encourage open communication, continuous learning, and personal growth. Our working environment is supportive and humble, with a strong focus on teamwork to achieve our goals and serve our customers efficiently. We understand that the logistics industry can be fast-paced, but we always ensure our team is guided properly and treated with respect. As our company continues to grow, we welcome individuals who are willing to learn, take initiative, and grow together with us in this industry. If you are looking for a place to build your career in logistics with a team that cares about your development and well-being, we would love to hear from you.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Diploma
Number of vacancies:
2

Job Description

- Coordinate with customers, transporters, shipping lines, forwarding and other stakeholders to ensure smooth cargo movement
- Follow up on shipments status and update customers regularly
- Assist in booking containers and arranging transport or haulage as instructed by supervisor
- Attend to customers’ enquiries via phone, email, or WhatsApp in a prompt and professional manner
- Ensure all files and records are properly documented and organised
- Perform any other duties assigned by the management to support daily operations
Salary:
RM 1,800.00 Monthly