Customer service mandarin speaker

BrainHunters.Co
Posted today
Location:
Cyberjaya, Selangor
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Upper Secondary School
Salary:
5.000,00 MYR /  Monthly
Job Description
Key Responsibilities:
1.Respond to customer inquiries via phone, email, or chat in a professional and timely manner

2.Provide accurate information about products, services, and company policies

3.Handle complaints, provide appropriate solutions and follow up to ensure resolution

4.Maintain records of customer interactions and transactions

5.Escalate complex issues to the appropriate department when necessary

Requirements:

1.Minimum SPM/Diploma/Bachelor’s degree in any field

2.Fresh graduates are encouraged to apply

3.Previous customer service experience is a plus

4.Excellent communication skills in English and Mandarin.( Read & write)

5.Ability to work in a fast-paced and team-oriented environment
Number of vacancies: 10
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Company Description
BrainHunters is a leading recruitment agency based in Kuala Lumpur, Malaysia, dedicated to supporting both individuals and companies in achieving their HR and career goals. They specialize in a wide array of tailored talent solutions across various industries Key Services: Temporary / Contract Staffing Permanent Placement Executive Search Payroll Solutions HR Consulting Career Transition / Outplacement Training & Development linkedin.com +13 brainhunters.com.my +13 brainhunters.com.my +13 Vision: To deliver a compelling recruitment experience, empowering jobseekers to achieve their career aspirations. Mission: To bridge the gap between talent and opportunity—unlocking potential through strategic, resilient partnerships brainhunters.com.my . Why Choose BrainHunters? Deep local market knowledge with strong coverage across Malaysia and the broader APAC region Experienced recruiters specializing in blue‑ and white‑collar roles, tech, multilingual positions, and more Services aligned with Malaysian employment laws and recognized by JTK, HRDF & MIHRM Certified to Malaysian standards and participates in ongoing HR training
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