Inbound Travel Sales & Operation Senior Executive / Manager

Kuala Lumpur, Kuala Lumpur

Posted more than 30 days ago


Company:: Luxury Tours ( Malaysia ) Sdn Bhd
Company Description:: Luxury Tours (Malaysia) Sdn Bhd is one of the pioneer Business-to-Business (B2B) travel agents in Malaysia & Singapore with strong long-term partnership with corporations, attractions, hoteliers, travel trade businesses and technology suppliers within Asia. With decades of experience in this industry, LTT continues to invest in strategies and technologies for the future together with the Malaysia & Singapore Tourism Board. LTM now provides a comprehensive travel solution for diversified needs of our growing customer base
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor's Degree
Gender:: Any
Age:: 30 to 55 years
Number of vacancies:: 2

Job Description

-Overseeing Personal sales/ Team revenue for domestic Corporates/ Government / Overseas ravel agents ( Coverage )
-Handle Clients quotation, Itinerary, Incoming Call, complaints and any other request in a professional & efficiently
-Build and maintain good relationships with Clients
-Responsible in achieving sales/ Partnership & team KPIs set by management(FIT/GIT/MICE Domestic. ( Revenue )
-Plan, Budget and execute sales strategies for Domestic/ International market.
-Responsible in submission of Reports ( Plan ahead report / Weekly activity / Monthly sales/Forecast report.
-Work closely with Operation, Product, Online Team and Finance Team to ensure all bookings/Arrangement are made as accordingly by clients and drive sales.
-Responsible in creating new business growth to increase market share/sales via various marketing Techniques.
-Account managing & retaining portfolio of key clients to ensure high level of customer satisfaction.
-Responsible in planning of Marketing strategies by collecting market intelligent, clients feedback, Market trend and conduct competitor’s analysis.
Attend domestic/ International Trade Fair, Road show, Sales Visit and other related potential events
To carry out any other job function given by Management