Customer Service Executive

Ara Damansara, Selangor
Posted today
Logo Agensi Pekerjaan Recruit Advance
Company:
Agensi Pekerjaan Recruit Advance
Company Description:
We are a team of highly skilled and experienced recruiters coming together to help companies find the best talent and individuals.
Contract Type:
Full Time
Experience Required:
No Experience
Education Level:
Upper Secondary School
Number of vacancies:
5

Job Description

●Handle inbound calls regarding customer inquiries, complaints, comments, feedback, and issues related to company products.
●Exceed customer expectations by providing excellent service and accurate information.
●Work in a team to meet Key Performance Indicators (KPIs) and Service Level Agreements (SLA).

Requirements:
●At least SPM qualification.
●Proficient in English (ability to converse in Mandarin is an advantage).
●Minimum 1 year of experience in the service industry is preferred (Fresh graduates are welcome to apply).
●Full training provided for those new to the call center industry.
●Must be willing to work in Ara Damansara, Selangor.
Salary:
RM 2,500.00 Monthly