Logistics Operations Executive

JOB SCOPE & RESPONSIBILITIES:

- Oversee and coordinate daily logistics operations, including inventory management, warehousing, and transportation
- Manage inbound and outbound shipments to ensure timely delivery
- Respond to inquiries from both international and domestic clients, coordinate shipment arrangements with clients, and compile all necessary
import and export shipping documentation
- Liaise with suppliers, freight forwarders, and transport companies to ensure smooth operations
- Produce official quotations for the customers, create and distribute comprehensive invoices, complete the necessary shipping documentation
for filling, and generate relevant reports
- Monitor the status of import and export shipment tracking ETD/ETA to ensure prompt delivery and meet customer expectations
- Regularly update customers on the status of their shipments and provide proactive feedback. Cultivate and sustain positive business
relationships with clients
- Assist customers in facilitating the application process for import duty/tax exemption by providing a certificate or origin, as well as securing
necessary import and export permits from government agencies such as SIRIM, CIDB, MIDA/MITI approvals if deemed necessary
- Ensure compliance with local and international shipping regulations
- Resolve any logistics issues or discrepancies promptly
- Maintain accurate records of logistics transactions and inventory levels
- Be familiar with custom Harmonized System tariff codes and able to provide prompt responses to customer inquiries upon request
- Adhere to all SOPs and compliance procedures
- To undertake any tasks that assigned by superior and the management from time to time

REQUIREMENTS:

- Applicants must possess at least a diploma or higher qualification in the fields of business, marketing, logistics or supply chain management
- Preference will be given to candidates with a minimum 2-3 years of professional experience in the field of freight forwarding or logistics
companies
- Proficient in Microsoft Office applications such as Excel, Word, and PowerPoint
- Proficient in written and verbal communication skills in multilingual English, Chinese and Malay. Preferable candidates that are fluent in
Mandarin speaking abilities to liaise with mandarin speaking clients
- Good teamwork, mature thinking, self-motivated, customer-focused, and great phone etiquette
- Excellent & positive working attitude with high degree of self-motivation

Job Types: Full-time, Permanent

Pay: RM4,500.00 - RM5,000.00 per month