Native vietnamese - customer service
Kuala Lumpur, Kuala Lumpur
Posted over 30 days ago
- Company:
- Opeyemi HR
- Company Description:
- Ope HR is a dynamic and innovative organization dedicated to delivering exceptional products and services. We foster a collaborative and inclusive work environment that encourages creativity, growth, and excellence. Our mission is to provide top-notch solutions that exceed our clients' expectations. We're committed to hiring talented and passionate individuals who share our vision and values. Join our team and contribute to our mission. We offer a challenging and rewarding career, opportunities for growth, and a supportive work environment.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Diploma
- Number of vacancies:
- 1
Job Description
ROLE: Native Vietnamese - Customer Service
Location: Kuala Lumpur, Malaysia
We're hiring a Customer Service Representative to join our team!
Responsibilities:
- Handle inbound/outbound calls with members aged 65+
- Address queries on healthcare procedures, copay amounts, and plan benefits
- Provide empathetic support to members with fatal diseases, chronic conditions, or bereavement
- Promote healthcare events and services
Requirements:
- Native Vietnamese speaker
- 1+ year of customer service experience in a BPO or call center
- Knowledge of health benefits and healthcare experience (preferred)
- High School Diploma/GED required
- Ability to work permanent night shifts
Skills:
- Patience and empathy
- Strong communication and problem-solving skills
- Ability to multitask and use various software tools
If you're a caring and customer-focused individual, please apply!
- Salary:
- RM 5,100.00 Monthly
