Responsibilities: ⦁ Provide customer service based live chat & email support to customers ⦁ Activate and engage with client/customer and provide accurate information ⦁ Record and update customers’ cases into the system and trackers following...

Respond to customer inquiries via phone, email, and chat Understand customer needs and provide timely, effective solutions Maintain data confidentiality and follow support procedures Build rapport with customers and go the extra mile for resolution...

Deliver excellent customer support via calls, email, and chat Quickly identify and resolve customer issues with care and accuracy Offer proactive solutions and ensure customer satisfaction Maintain professionalism and data confidentiality at all times Collaborate...

Handle incoming calls, emails & chats efficiently Assist customers with accurate solutions Go the extra mile to build strong customer relationships Maintain confidentiality & safeguard customer data Meet and exceed service quality metrics Tackle a...

Respond to customer inquiries via calls, emails & chat with professionalism and empathy Understand customer needs, resolve issues, and provide effective solutions Foster positive customer relationships by going the extra mile Protect customer privacy and...

Respond to customer inquiries via calls, emails, and chats promptly and professionally Understand customer needs, investigate solutions, and offer clear guidance Build lasting relationships by going the extra mile for every customer Maintain high standards...

About Job StashAway is a leading digital wealth management platform that empowers individuals to invest intelligently. We are committed to providing exceptional customer service and support to our clients. We are seeking a highly motivated...

Lead, coach, and inspire a team of chat agents in a support environment. Monitor performance metrics and provide real-time feedback and training. Manage escalations and ensure swift and satisfactory resolution of issues. Track key support...

Location: Kuala Lumpur Sentral Malaysia. - Total Salary : RM3,800 (Basic RM 3000 + RM 500 Shift Allowance + KPI RM300 - Project: Taiwan market - Function: Live Operations - Report To: Team Leader -...

JOB SUMMARY: Responsible for providing exceptional customer support to client in consumer retail (or as assigned) in the Contract Logistics Division. He/she shall lead our customer service representatives and callers to better performance and improve...