Customer Service Mandarin (Ara Damansara)

Ara Damansara, Selangor

Posted 7 days ago

Company:: EMCO Executive
Company Description:: EMCO Executive is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management solutions, staffing services, industrial relations consultancy and the management of business process outsourcing, which we have provided to many clients since our inception.
Contract Type:: Contract
Experience Required:: No Experience
Education Level:: Upper Secondary School
Gender:: Any
Age:: 18 to 50 years
Number of vacancies:: 20

Job Description

CUSTOMER SERVICE MANDARIN

Location: Ara Damansara, Selangor (Near LRT Ara Damansara)
Salary: RM2,800 (Basic),
- KPI Allowance: up to RM500
- Shift Allowance: up to RM400
Working Hours: Monday – Sunday: 7:00am-3:00am (9 hours working)
- 5 days working and 2 off days

Requirements
- English and Mandarin
- Min Education: SPM / Diploma
- Able to work on rotational shifts
- Possess great attitude and good problem-solving skills.

Responsibilities
- Handle all inbound calls and provide assistance through Live Chat support.
- Reply promptly to Customer's Emails.
- Follow up with customer's support requests
- Handling all inbound calls, enquiries, complaints, comments, feedbacks and other raising issue related to the company's products