Hiring- Basic RM3000 (Cantonese Speaker) Travel Center Consultant

BENEFITS :
BASIC RM 3000 PER MONTH + (TRAINING ALLOWANCE) RM200 +NIGHT SHIFT ALLOWANCES UP TO RM 500 + KPI UP TO RM 390
EPF AND SOCSO
12 DAYS OF ANNUAL LEAVE AND 14 DAYS OF MEDICAL LEAVE
PAID TRAINING WILL PROVIDE FOR 2 MONTH
NEARBY LRT STATION

REQUIREMENTS:
SPM OR ABOVE QUALIFICATION
MUST BE FLUENT IN CANTONESE
FLUENT IN CANTONESE AND BASIC ENGLISH REQUIRED
ABLE WORK ROTATING SHIFTS ( 5 WORKING DAY AND 2 DAYS OFF)
9 HOUR WORKDAY AND 1 HOUR BREAK
REQUIRE TO WORK PHYSICAL AT PJ OFFICE
READY TO IMMEDIATE START WORK BY OCT 2024.

RESPONSIBILITIES:

PROVIDE PERSONALIZED TRAVEL ADVICE TO CUSTOMERS, HELPING THEM PLAN TRIPS THAT SUIT THEIR PREFERENCES AND BUDGETS.
HANDLE RESERVATIONS FOR FLIGHTS, HOTELS, CAR RENTALS, AND OTHER TRAVEL SERVICES USING EXPEDIA'S SYSTEMS AND PARTNERS.
ADDRESS CUSTOMER ISSUES RELATED TO TRAVEL, SUCH AS CHANGES IN BOOKINGS, CANCELLATIONS, OR OTHER DISRUPTIONS. OFFER ALTERNATIVES AND RESOLVE CONFLICTS IN A TIMELY MANNER.
STAY UP-TO-DATE ON EXPEDIA’S OFFERINGS, INCLUDING FLIGHTS, ACCOMMODATIONS, AND PACKAGES, TO PROVIDE ACCURATE INFORMATION TO CUSTOMERS.
RECOMMEND ADDITIONAL SERVICES (E.G., TRAVEL INSURANCE, TOURS) TO ENHANCE THE CUSTOMER’S TRAVEL EXPERIENCE.

ABOUT THE COMPANY:
OUR ASSOCIATES ARE CENTRAL TO OUR MISSION OF COMBINING PEOPLE, TECHNOLOGY AND DATA TO DELIVER CUSTOMER EXPERIENCE EXCELLENCE FOR LEADING BRANDS. AS A GLOBAL CX SOLUTIONS PROVIDER WITH 38,000 PEOPLE IN 12 COUNTRIES, OUR TEAMS COME FROM MANY DIFFERENT BACKGROUNDS WITH RICH AND VARIED EXPERIENCES.OUR CLIENTS WORK ACROSS TIME ZONES, HEMISPHERES, CULTURES AND LANGUAGES.
ITS AN AMERICAN ONLINE TRAVEL COMPANY THAT OFFERS A WIDE RANGE OF SERVICES FOR TRAVELERS, INCLUDING BOOKING FLIGHTS, HOTELS, CAR RENTALS, VACATION PACKAGES, AND MORE. FOUNDED IN 1996 AS A DIVISION OF MICROSOFT, BECAME AN INDEPENDENT COMPANY IN 1999. OVER THE YEARS, IT HAS GROWN THROUGH ACQUISITIONS AND EXPANSION INTO VARIOUS ASPECTS OF TRAVEL SERVICES.