Live chat support - (Mandarin Speaker) - WFH
Old Kland Road, Kuala Lumpur
Posted today
- Company:
- BrainHunters
- Company Description:
- Brainhunters, a leading Recruitment Company in Malaysia, excels in finding the right talent for businesses. Our skill in aligning seasoned professionals with ideal roles helps companies flourish with top-notch teams. We’re adept at navigating the dynamic Malaysian job market, expertly pairing businesses with candidates who are skilled and culturally fit for the organization. As a prominent Recruitment Firm Malaysia, Brainhunters is committed to providing tailored recruitment solutions. Our specialized approach caters to individual client requirements, ensuring a smooth and efficient hiring process. Our team is dedicated to meticulously searching and placing the perfect candidates, benefiting businesses and job seekers. Our vast network and industry knowledge enable us to offer superior recruitment services throughout Malaysia.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Upper Secondary School
- Number of vacancies:
- 7
Job Description
Response & follow up to customer inquiries through live chat and email.
Provide products information to customer.
Gather customer feedback & provide suggestions on improving customer service process & experience to superior.
Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.
To follow the standard telephone scripts provided during dunning
Requirements :
SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).
Minimum 1 years working experiences in any customer service role.
Basic computer skill: Gsuite. Microsoft.
Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.
- Salary:
- RM 4,500.00 Monthly
