Customer service advisor (Korean speaker)
Kuala Lumpur, Kuala Lumpur
Posted 17 days ago
- Company:
- Opeyemi HR
- Company Description:
- Ope HR is a dynamic and innovative organization dedicated to delivering exceptional products and services. We foster a collaborative and inclusive work environment that encourages creativity, growth, and excellence. Our mission is to provide top-notch solutions that exceed our clients' expectations. We're committed to hiring talented and passionate individuals who share our vision and values. Join our team and contribute to our mission. We offer a challenging and rewarding career, opportunities for growth, and a supportive work environment.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Diploma
- Number of vacancies:
- 6
Job Description
Vacancy: Customer Service Advisor (Korean Speaker)
Location: Kuala Lumpur
Sentral, Malaysia
Total Salary: RM 10,000
Work Hours: 8am – 10pm
Korean time (7am-9pm Malaysia time), 5 days per week
Joining Date: 2nd April 2025 & 5th May 2025
Education: Diploma and above
Experience: GDS experience (able to handle flight GDS systems like Sabre, Galileo, and Amadeus) with 1 year experience, relevant certification, or non-GDS experience is acceptable
Primary Job Functions:
• Answer incoming calls, emails, and chats in a timely manner.
• Identify customers’ needs, clarify information, research issues, and provide solutions or alternatives.
• Build sustainable relationships and engage customers by going the extra mile.
• Maintain customer privacy and protect customer information.
• Meet personal/team qualitative and quantitative targets.
• Handle simple to difficult inquiries within a given timeframe.
Requirements:
• Diploma or higher education
• Good Korean and English communication skills
• 1 year of GDS experience (Sabre, Galileo, Amadeus) or relevant certification; non-GDS experience considered
Note: The company will handle paperwork and relocation expenses where applicable.
- Salary:
- RM 10,000.00 Monthly
