Customer Service Executive (English Speaking)
KUALA LUMPUR, Kuala Lumpur
Posted 2 days ago
- Company:
- YES JAYARAYA SDN BHD
- Company Description:
- YES Jayaraya Sdn Bhd is a licensed money services business based in Subang Jaya, Malaysia. Established in 2003, we specialize in foreign currency exchange and international remittance services, serving both local and international clients. With over 20 years of experience in the financial industry, we pride ourselves on providing competitive rates, excellent customer service, and secure transactions. Our team is passionate, dynamic, and customer-focused — and we are now expanding to serve even more communities. If you’re looking to grow your career in a stable and fast-paced environment, join us and be part of a team that values integrity, innovation, and service excellence.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Diploma
- Number of vacancies:
- 1
Job Description
2. Follow up on customer requests and issues
3. Manage basic customer issues, feedback, and escalate complex cases when necessary
4. Support the team in daily operational tasks and reporting
5. Escalate customer feedback or concerns to supervisors when needed
6. Provide accurate information regarding the company’s services and processes
- Salary:
- RM 3,600.00 Monthly
