Client Servicing Manager

Job Description

What you'll be doing

- Meet and liaise with your assigned clients to discuss and identify their advertising requirements

- Proactively identify and address client needs, requirements, and challenges

- Work closely with the internal teams that meets the client's brief and budget

- Collaborate cross-functionally to deliver seamless, high-quality client experiences

- Regularly review client accounts to identify new opportunities and potential risks

- Maintain detailed records of all client interactions and activities

- Provide timely and accurate reporting on client performance and satisfaction

- Support the development of client-facing resources and materials

Job Requirements

What we're looking for

- Strong track record of building and maintaining successful client relationships

- Excellent communication and interpersonal skills, with the ability to effectively liaise with clients at all levels

- Proactive problem-solving skills and the ability to think creatively to address client needs

- Thorough understanding of the sales and account management process

- Degree in Business, Marketing, or a related field is preferred

- Experience manage FMCG portfolio preferred

- Ability to work in a fast-paced environment, manage multiple accounts, and meet tight deadlines.