Customer Service Advisor

Malaysia, Kuala Lumpur
Posted yesterday
Logo Growthfn
Company:
Growthfn
Company Description:
GrowthFn specialises in staffing, recruitment, and consulting services, particularly within IT and HR. Their recruitment focus spans sectors such as IT, manufacturing, telecom, retail, infrastructure, and renewable energy
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Bachelor's Degree
Number of vacancies:
80

Job Description

Deliver excellent customer service and support with professionalism and patience.
Handle inbound inquiries using the knowledge provided during product and client training.
Maintain high communication standards and ensure customer satisfaction.
Meet and exceed KPIs set by both client and company.
Follow de-escalation protocols for resolving customer dissatisfaction.
English (Malaysian applicants only).
This opportunity is exclusively for individuals with physical disabilities (Kad OKU holders). If you or someone you know qualifies and is looking to grow in a supportive and professional environment, this is the role for you.
Salary:
RM 2,400.00 Monthly