Senior Marketing Coordinator
Rawang, Selangor
Posted 2 days ago
- Company:
- CS PROGYMS PHARMACEUTICAL SDN BHD
- Company Description:
- CS Progyms Pharmaceutical Sdn. Bhd. was founded in 1980 as a cGMP licensed manufacturing company and laboratory. We specialize in the manufacturing and packaging of high quality nutritional rich food, dietary supplements and other health products. We are fully licensed to manufacture products that include food, TCM (Traditional Chinese Medicine) and supplements that come in various delivery forms such as tablet, capsule, liquid and powder. With 38 years of experience we are confident in our complete manufacturing process which includes product development (OEM/ODM/OBM), manufacturing, packaging and regulatory solutions. Therefore, we have established trust with our clientele from more than 20 countries. This is only a step towards our vision to continuously improve and expand to be a leading pharmaceutical manufacturing partner. PROGYMS comes fully equipped with automated machineries and facilities imported from USA, Europe and Japan that guarantees quality. Driven by our core values which are sincerity, honesty and integrity we strive to provide value and exceed our customer’s expectations.
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Diploma
- Number of vacancies:
- 1
Job Description
-Marketing Order Processing
-Logistic and Delivery Coordination
-Handling company website communication channels including calls, emails, Whatsapp, social media (Facebook, Instagram, Tiktok), as well as Google Reviews.
-Stock Monitoring
-Providing accurate information and assistance to customers regarding company products, orders and services.
-To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution.
-To collaborate with cross-functional teams, including warehouse, retail e-commerce, purchasing departments to resolve customer issues and improve service delivery.
-To keep detailed records of customer interactions, transactions, inquiries, and complaints using designated software/system.
-To stay informed about E-commerce products, in-store products, promotions, policies, and procedures to provide accurate and up-to-date information to customers.
-To undertake any other duties and responsibilities requested by the management as and when required.
Job Requirements:
-Candidate must possess at least SPM or Diploma in any related field
-Required language(s): English and Bahasa Malaysia. Able to communicate in Mandarin will be a plus point.
-Fresh graduates / entry level applicants are encouraged to apply
-Able to perform the task independently with minimum supervision.
-At least 3 years of working experience in Marketing/Customer Service/Logistic or equivalent.
-Good communication skills, coordination and negotiation skills, strong sense of teamwork, and strong execution of work initiative
- Salary:
- RM 5,000.00 Monthly
