Provide accurate and timely responses to customer inquiries via calls Deliver high-quality support, maintaining a professional and patient approach Utilize knowledge from training to resolve queries effectively Uphold customer satisfaction by following established procedures and...

Lead, coach, and inspire a team of chat agents in a support environment. Monitor performance metrics and provide real-time feedback and training. Manage escalations and ensure swift and satisfactory resolution of issues. Track key support...

Vacancy: Mandarin Speaker - Customer Service (Work From Home) Location: Kuala Lumpur Sentral, Malaysia Total Salary: RM3,800 Joining Date: July 2025 Headcount: 20 Shift: 24/7 Rotational Shift Education: SPM holder and above Work Setup: Work...

Vacancy: Native Korean - Social Media Customer Services Agent Location: Kuala Lumpur, Malaysia Salary: RM 8,800 Language: Korean + English Timing: Rotational Shift Project: Social media Education: Diploma or Bachelor Headcount: 10 Start Date: 15th...

KAMI MENCARI CALON UNTUK PERKHIDMATAN PELANGGAN. KERJA DARI PUKUL 10:00AM-7:00PM. ( SELASA - AHAD ) ISNIN CUTI KERJA DIDALAM OFFICE SAHAJE. TIADA PENGALAMAN BOLEH APPLY. BERMULA DARI RM1,650 - RM2400 AREA SKUDAI, JOHOR BAHRU. PEREMPUAN...

Location: Kuala Lumpur Sentral Malaysia. - Total Salary : RM3,800 (Basic RM 3000 + RM 500 Shift Allowance + KPI RM300 - Project: Taiwan market - Function: Live Operations - Report To: Team Leader -...

JOB SUMMARY: Responsible for providing exceptional customer support to client in consumer retail (or as assigned) in the Contract Logistics Division. He/she shall lead our customer service representatives and callers to better performance and improve...

Handling inbound/outbound calls for elderly members Discussing medical coverage, benefits, co-pay info, and network providers Promoting health checkups such as mammograms, colonoscopies & flu shots Documenting call notes accurately Using creative thinking to solve complex...

Respond to customer inquiries via email, chat, and calls Deliver accurate information and route complex issues to appropriate teams Follow documented workflows, data entry, and complaint handling processes Represent the brand with professionalism, courtesy, and...

Assist customers with membership registration and cancellation Troubleshoot streaming and login issues (email, password, device settings, etc.) Provide 60% Chat and 40% Call support in Japanese Draft reports and attend regular meetings in English Work...

Deliver excellent customer service and support with professionalism and patience. Handle inbound inquiries using the knowledge provided during product and client training. Maintain high communication standards and ensure customer satisfaction. Meet and exceed KPIs set...

Job description As a Customer Service Agent, your role involves quickly responding to customer inquiries via live chat and email, ensuring accurate information delivery and assistance with orders and products. You'll handle complaints effectively, maintaining...